Multi Language Award

Winner: Party Casino Score 10

Runner Up: 32Red Casino Score  8

Many of the leading online casinos in our opinion neglect online casino players who are not English speaking. Virgin Casino accepts player from many European countires but the Virgin Casino site is only coded in English.

Party Casino have done a great job in translating their site into several languages including:

  • English
  • Danish
  • German
  • Spanish
  • French
  • Portuguese
  • Russian
  • Finnish
  • Swedish
  • Polish
  • Hungarian
  • Romanian
  • Greek
  • Japanise

32Red Casino have also done a great job translating their site for those who don’t have English as their native language although in our opinion they are still a little behind Party.

Full Party Casino Review

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Winner: Virgin Casino Score 10

Runner Up: Party Casino Score 9

All experience online casino players know that initial sign up bonuses should be taken on face value. There is no point opting for a sign up bonus if it is impossible to clear due to high wagering requirements.  Experience online casino players know that long term value is more important that a sign up bonus by far.

Let’s be completely honest! Most of the time online casino players lose. They play for fun with money they can afford to lose as they simply enjoy the thrill of playing casino games. We believe that most online casino sites are in effect greedy as they don’t offer their players long term rewards. This is an area where Virgin Casino breaks the mould!

Virgin Casino have a great rewards program entitled VPoints. For every pound you spend you earn VPoints. VPoints can be traded for either cash or great rewards such as return flights to Vegas. The great thing about VPoints is that it is not based on you deposits as it is based on your actual play. For example you could deposit £100 to play slots and with wins end up playing let’s say £500 worth of spins. You would earn VPoints on ALL play. In effect at Virgin Casino no matter if you win or lose you are getting something back!

The extra value does not end with VPoints.  Virgin Casino are renowned for running extra promotions every day. That’s right, every day. For example at the time of writing this article Virgin are offering the following extra promotions.

Free European Flights

Get a free return flight to a European city by simply earning 10 VPoints a day.

Monday Promotion

Monday’s Fiver – Wager £50 on slots and get £5 cash back.

Tuesday Promotion

Tuesday Cash Pot

Play the selected games and collect £20 Free.

Wednesday Promotion

Pay Back Wednesday

Get Up To £20 Back From Your Loses

Weekly Promotion

Win Up to £400 extra playing roulette

Plus of course you earn VPoints on all play. Virgin Casino email players regularly with all their latest promotions so you never miss out.

Party Casino have a decent initial sign up bonus plus a monthly reload bonus but they simply don’t offer the value of Virgin Casino.

Full Virgin Casino Review

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Game Selection

Winner: Virgin Casino Score 9

Runner Up: Mr Green Casino Score 8

Many online casinos are in effect tied to one games provider. This of course means that the games and slots they can offer are limited. A few casinos offer games and slots from all the leading providers so they can “cherry pick” the best games from many providers.

To find the winner of our Games Selection Award we first discounted online casinos that were tied to one provider. This left us with Virgin Casino, Party Casino and Mr Green Casino. Party Casino is just starting to expand their range of games and slot and have just signed a deal with Betsoft who produce top slots such as The Slot Father and Heist. Party Gaming though only have just over 80 slots. Mr Green Casino have the full range of Betsoft Slots but don’t have essential classics such as Tomb Raider or other top Microgaming slots. Mr Green have 95 slots.

Virgin Casino have around 80 slots but they have “cherry picked” the best of the best to offer their players simply the very best. They have also recently added new type games such as Virtual Dogs and Virtual Horses. Virgin have tied up deals with all major games providers including Microgaming and are releasing new slots most weeks.

We would though like to see Virgin Casino take up at least some of the slots from Betsoft including Rock Star, The Slot Father and Mr Vegas. We have talked to Virgin Casino about this and they are talking to Betsoft with the possibility of adding Betsoft Slots to Virgin Casino later this year.

At the present time no casino offers a full range of slots from all slot producers but Virgin is extremely close with Mr Green close behind them.

Full Virgin Casino Review

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Player Trust

Winner: Virgin Casino – Score 10

Runner Up: Party Casino – Score 9

This was a very difficult decision between Virgin Casino & Party Casino. There is no doubt that the Party Gaming brand has built a large amount of trust with its players over several years. Party excel in all forms of online gambling including Casino, Bingo, Poker and Sports Betting. Virgin Games which comprises of Casino, Bingo and Poker is a much smaller operation.  Virgin Casino is part of the Virgin Group which includes Virgin Atlantic, Virgin America, Virgin Media, Virgin Money, Virgin Games plus many others. Virgin is a brand known all around the world in the highest regards.

We simply can’t ignore the fact that the Virgin brand has built trust in many different sectors around the world so the winner of our trust awards simply has to go to Virgin Casino.

Full Virgin Casino Review

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Here at Online Casino Sleuth we are dedicated to only promote the very best online casinos. Unlike other casino review sites we choose not to promote any online casino that my offer us incentives to do so. Many of our writers like to play online casino games so they are extremely well informed in regards of the pros and cons of all online casinos.

Over the last two years we have carried out intensive research in regards to the pros and cons of dozens of the top online casinos. We understand that cashier and withdrawal options are extremely important to our readers. We also realise that customer support, bonuses, fair and honest game play plus frequent promotions are also high priority.

Being completely honest there is no point taking what seems to be a great sign up bonus if you have little chance of clearing the bonus or the cash out options are poor. We also realise that casino players want quick cash outs with any hassle or crazy restrictions on what days cash outs are allowed.

Trust is also a high priority for us of which online casinos have to work hard to earn. We don’t hide the fact that we only like to promote the big brands of the online casino world. These brands have built trust with their players over several years. They understand what online casino players want plus they have of course earned a high degree of trust.

We don’t hide the fact that of all online casinos we rate Virgin Casino as the best by far. Virgin is part of the Virgin Group which includes Virgin Atlantic, Virgin America, Virgin Media, Virgin Money, Virgin Games plus many others. Virgin is a brand known all around the world in the highest regards. Virgin are renowned for building their businesses on superb customer support, great promotions and loyalty schemes. With any Virgin company the customer really does come first so it is no surprise that Virgin has become a high profile global brand.

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Winner: Virgin Casino Score 10

Runner Up: Party Casino 9.5

Can you believe that some online casinos don’t even offer telephone support? We strongly believe that all online casinos should offer:

Telephone Support

Email Support

Online Support

Again this was a straight contest between Virgin Casino & Party Casino. To decide the winner we asked 5 online casino players to ring Virgin Games and Party Gaming support and ask a basic question regarding deposit options. We asked the players to time the entire process form the time they dial until the question had been asked. We also made sure that the calls were made at peak play time on a Friday night.

Virgin Casino – Total Time 6 Minutes 25 seconds

Party Casino – Total Time 7 Minutes 3 seconds

As you can see from the above results it was a close affair with both companies doing extremely well with Virgin Casino just beating Party Casino.

Full Virgin Casino Review

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Cashier Options

Winner: Virgin Casino Score 10

Runner Up: Party Casino Score 8

Virgin Casino is the winner of our Cashier Options award. Unlike most other online casinos Virgin Casino allow players to deposit as little as £5.00. Virgin Casino also are one of the few online casinos that accept Paypal deposits. Virgin Casino are also renowned for their rapid cashouts so perhaps it is no surprise that they win our Cashier Optins award.

Deposit Methods

Virgin Casino offer the following deposit / Withdrawal options.

Visa (Minimum Deposit £€ 5.00)

MasterCard (Minimum Deposit £€ 5.00)

Visa Delta (Minimum Deposit £€ 5.00)

Visa Electron (Minimum Deposit £€ 5.00)

Maestro (Minimum Deposit £€ 5.00)

Solo (Minimum Deposit £€ 5.00)

Neteller (Minimum Deposit £€ 5.00)

PayPal (Minimum Deposit £€ 10.00)

Bank Transfer (Sign Up Then Contact Virgin Casino For Details)

Full Virgin Casino Review

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